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Aug 31, 2024
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MGMT 3170 - Service Operations Management The service sector has become the fastest growing industry sector, on a global basis. Some of the topics covered in the course are yield management, data envelopment analysis, experience management, and scoring systems that are used nearly exclusively in services. This course is intended to focus on these areas and to assist in skill/application building for students pursuing careers in the service sector. Prerequisite(s): MGMT 2060 and ECON 2070 (3, Sp)
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